We ask that you do not attend if you are unwell. For ticketing refunds and COVID-19 returns policies please contact the relevant ticketing agency for the event.
Commercially prepared food (i.e. food purchased from external caterers, including recognised commercial food brands) cannot be brought in. You can however bring in non commercially prepared foods (i.e. food prepared at home, sandwiches, kids snacks)
For concerts and special events, please contact the venue.
For sporting events, eskies can be brought in, but must be able to fit under your seat. Please note all eskies are subject to security screening on entry.
For concerts and special events, please contact the venue.
For all sporting events, merchandise is available inside Gate D and near aisle 229 (Sydney Royal Stand). Additional outlets may be available depending on the event.
For concerts and special events, please contact the venue.
Smoking on the inner concourse and seating bowl is not permitted. Smoking areas are located on the outer concourse near aisles 223, 231 and the smoking area located near Gate A Sail Bar.
Permanent refill stations are currently not in operation. To eliminate cross contamination concerns. However patrons are able to bring non-alcoholic beverages into the stadium.
Yes, parents' room facilities are available on the outer concourse behind the Members Stand. All accessible toilets are also fitted with change tables. For concerts and special events, please contact the venue.
Yes, prams are able to be brought into the stadium. Prams are required to be folded and placed under your seat or left in one of the designated pram bays located near aisles 201, 221, 402 and 431.
Yes, but pick up locations may vary depending on road closures in Sydney Olympic Park. Please contact your ride share operator for further information.
One of the legacies of the Sydney 2000 Olympic Games are world class transport facilities which support workers, residents, visitors, venues and events on site. Sydney Olympic Park is accessible by regular train, bus and ferry services.
There are a variety of accessible seating options in the stadium. It best to contact the ticketing provider for the event to book accessible seating. Event staff can also assist on the day if required.
Alcohol-free seating is available for sporting events. To secure seats in this area, simply choose the 'Alcohol-free' seating option when purchasing tickets. If you have already purchased your ticket but wish to sit in alcohol free please speak with customer service staff on the day who will assist with accessing alcohol free.
